← Back to TradePhoenix AI

Legal

Terms & Conditions

Last updated: 20 October 2026

These terms govern access to TradePhoenix AI and use of its website and platform.

1. Operator and acceptance

These Terms govern your use of TradePhoenix AI ("Platform", "we", "us", or "our"). By creating an account or using the Platform, you agree to these Terms and our Privacy Policy, subject to applicable law.

2. Eligibility and accounts

You must be legally capable of entering into a binding agreement and satisfy the eligibility requirements applicable in your location. You agree to provide accurate account information and keep it updated.

Keep your login credentials secure and notify us promptly if you suspect unauthorized account access. Do not impersonate another person, bypass security controls, or use the Platform unlawfully.

3. Platform features

TradePhoenix AI may provide trading journals, performance analytics, trade reviews, educational resources, historical behaviour analysis, AI-generated explanations, and third-party integrations.

Features may change as the product develops, subject to applicable law and any specific commitments made for paid services.

4. Educational purpose — no investment advice

Unless a separate agreement and applicable regulatory authorization expressly provide otherwise, the Platform is an educational and decision-support tool. Its AI outputs and analytics are not individualized investment, financial, legal, or tax advice, and are not recommendations to buy, sell, or hold a financial instrument.

You remain responsible for your trading decisions, order instructions, risk limits, and legal obligations. Market data, calculations, and AI responses may be delayed, incomplete, or incorrect. Past performance does not establish future results.

5. No promise of returns

We do not guarantee profits, improved performance, analytical accuracy, uninterrupted availability, or any particular trading outcome. Historical analysis and examples do not guarantee future results.

6. AI features and user content

AI-generated content may contain errors or omissions. Verify important information and do not rely on an AI response as the sole basis for a financial decision.

You retain rights you already have in content you submit. You authorize us to host, process, transmit, and display that content as reasonably necessary to provide the features you request, subject to our Privacy Policy and applicable law.

Do not submit content you are not authorized to share, malicious code, or content that violates law or another person's rights.

7. Brokerage and third-party services

Broker and third-party integrations may be governed by separate agreements, permissions, fees, and privacy terms. Review them before connecting an account.

Do not assume an order was placed, changed, or cancelled unless the relevant feature confirms the action. Verify order status with the relevant broker. Independent third-party services remain subject to their own terms.

8. Acceptable use

  • Do not use the Platform for unlawful activity.
  • Do not attempt unauthorized access to accounts, systems, APIs, or data.
  • Do not bypass security controls or rate limits.
  • Do not disrupt the Platform or introduce malicious code.
  • Do not copy, resell, or commercially exploit Platform content except as permitted by law or written authorization.

9. Intellectual property

The Platform's software, branding, design, and original materials are owned by or licensed to the operator. These Terms grant you a limited, non-exclusive, non-transferable right to use the Platform for its intended purpose. No ownership is transferred to you.

10. Plans, prices, and payments

If paid features are offered, the checkout page should state the plan, price, billing interval, applicable taxes, and material conditions before purchase.

Cancellation, renewal, and refund rules must match the actual billing configuration and applicable law. Review our Refund & Cancellation Policy before purchasing. Do not publish a price or renewal condition that does not match the live service.

11. Availability and changes

We may maintain, update, suspend, or discontinue features for operational, security, legal, or product reasons. We do not guarantee uninterrupted or error-free access.

Keep your own lawful records of information you need and do not rely on the Platform as the only copy of important trading or financial data.

12. Suspension and termination

We may restrict access when reasonably necessary to protect users, investigate abuse, respond to security risks, enforce these Terms, or comply with law.

You may stop using the Platform and request account deletion through the process we make available. Certain records may need to be retained where legally required.

13. Disclaimers and liability

To the extent permitted by applicable law, the Platform is provided on an "as available" basis. We do not exclude warranties, remedies, or liabilities that cannot legally be excluded.

Any liability limitations must be reviewed by qualified counsel and must not conflict with mandatory consumer protections or other applicable law.

14. Privacy and cookies

Our handling of personal information is described in our Privacy Policy. Cookies and similar technologies are described in our Cookie Policy.

15. Changes to these Terms

We may revise these Terms as the Platform or legal requirements change. We will update the date above and provide notice or obtain renewed acceptance where required by law.

16. Governing law and disputes

Disputes relating to use of the Platform are subject to applicable law and any mandatory consumer rights that apply.

17. Contact

For questions about these Terms, please use the contact channel provided by TradePhoenix AI.