Privacy Policy

Depending on the features you use, information may include your name, email address, date of birth, account credentials handled by our authentication provider, support messages, journal entries, reflections, and information you choose to submit to Phoenix AI.

If you connect a broker or use portfolio, analytics, journal, or replay features, the platform may process relevant account, order, trade, position, and performance information needed to provide those features. The exact fields depend on enabled integrations.

Do not submit passwords, broker PINs, API secrets, or other credentials into journal notes or AI chat.

• Create and secure accounts and provide requested features.
• Generate educational summaries, trading-behaviour insights, journal analysis, and AI responses.
• Maintain service reliability, prevent abuse, troubleshoot issues, and improve the product.
• Respond to support requests and send essential service communications.
• Meet legal obligations and enforce applicable terms.

Some submitted content may be processed by AI, hosting, database, authentication, analytics, broker-data, or payment providers where those integrations are enabled. Before launch, identify the actual providers, purposes, retention settings, and applicable data-processing terms. Do not assume every provider receives every category of data.

Information may be shared with service providers necessary to operate features, with your direction when you connect a third-party service, when legally required, or to protect users and the platform. The final policy must describe actual sharing practices accurately.

We retain information for as long as reasonably needed for the stated purposes, account operation, dispute handling, security, and legal obligations. We use appropriate safeguards, but no online service can guarantee absolute security.

Specify actual retention periods and deletion procedures before launch.

Depending on applicable law, you may be able to request access, correction, deletion, or a copy of personal information, withdraw consent where processing relies on consent, or raise a complaint.

Requests should be handled through the official contact channel published on our website. Some records may need to be retained for legal or security reasons.

The platform is designed for users who meet the minimum age and eligibility requirements stated in the Terms. Do not use the service if you are not legally eligible to do so.

We may update this policy as the service changes. The effective date should be updated when material changes are made.

For privacy requests, use the official contact details published on tradephoenixai.com.